AML/KYC review can apply when wallet, transaction, or recipient risk signals require it under Exswaping compliance rules.
What you may need to provide
Support may ask for TXID, proof of wallet or card ownership, and — in some cases — source-of-funds details.
If review cannot be completed
The exchange may be suspended and funds returned under the refund rules. AML-related refunds can include a service fee (up to 5%, max $100) plus network costs where applicable.
